How To Ask Survey Questions To Your Customers

Quick Takeaways:

  • Ask about customer service: 88% of customers will quit because of poor customer service
  • Ask about your website and user experience: 79% of users will search for another site if your website performs poorly
  • Do: use simple direct language when asking questions.  Don’t: limit options to your answers, always offer a neutral choice

LinkedIn 101 – Ultimate Cheat Sheet

Here’s how to get the most out of LinkedIn, in pictures

Quick Takeaways:

  • Did you know: the most important part of your profile is the headline?
  • Words to avoid include: specialize, experienced, skilled
  • Get two recommendations for important former positions; see below to find out how

3 Creative Habits To Help You Feel More Inspired and Prolific

Quick Takeaways:

  • Utilize “cross-pollination”, or taking ideas from different sources to foster creativity.
  • Did you know:  the worst enemy to creativity is self doubt.
  • “You can’t use up creativity.  The more you use, the more you have.”  Maya Angelou

To view the entire article, click here (from MarketingProfs).

What’s Your “Star Wars” Management Style?

Quick Takeaways:

  • Darth Vader; autocratic.  “I find your lack of faith disturbing.” (Episode IV, A New Hope)
  • Yoda; consultative. “If no mistake have you made, yet losing you are…a different game you should play” (Episode III, Revenge of the Sith)
  • Qui-Gon Jinn; laissez-faire. “I’m not testing you Obi-Wan, life tests you.” (Episode 1, The Phantom Menace)

To view the entire article, click here (from Manta).

How to Take Risks in Business, with Examples

Quick Takeaways:

  • After initial launch failed, the Pinterest founder and a few programmers ran the site from a small apartment
  • Whole Foods co-founders left an already successful grocery business to invest in all-natural and organic before these were popular
  • In taking a risk, do your homework and rely on research and data.  But be ready to jump when it feels right.

To view the entire article, click here (from Marketing Profs).