How To Manage Negative Social Media Comments

Quick Takeaways:

• Take immediate action.  Don’t delay.  Timeliness is key.
• Respond – first publicly, then privately
• If necessary, have detailed conversations via email/phone, away from the public

To view the entire article, click here (from Be Digital Giants).

To view the entire article, click here (from RevuKangaroo).

Roy Nakamura

Roy is the President of Horizon Web Marketing.