How To Manage Negative Social Media Comments

Quick Takeaways:

  • Take immediate action.  Don’t delay.  Timeliness is key.
  • Respond – first publicly, then privately
  • If necessary, have detailed conversations via email/phone, away from the public

To view the entire article, click here (from Be Digital Giants).

To view the entire article, click here (from RevuKangaroo).

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