Listening To Your Customers – How It Affects Your Bottom Line

Listening to your customers definitely affects your bottom line. Find out how.

How Listening To Your Customers Affects Your Bottom LIne

Quick Takeaways:

  • 38% of customers call their vendors just to talk to someone
  • Yet only 23% feel they were listened to
  • 82% of customers say they would switch vendors after one bad call experience

To view the entire article, click here (from Website Magazine).

Roy Nakamura

Roy is the President of Horizon Web Marketing.

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