Listening To Your Customers – How It Affects Your Bottom Line

Listening to your customers definitely affects your bottom line. Find out how.

How Listening To Your Customers Affects Your Bottom LIne

Quick Takeaways:

  • 38% of customers call their vendors just to talk to someone
  • Yet only 23% feel they were listened to
  • 82% of customers say they would switch vendors after one bad call experience

To view the entire article, click here (from Website Magazine).

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