https://www.horizonwebmarketing.com/wp-content/uploads/2018/11/can-you-hear-me-now.png 308 684 Roy Nakamura https://www.horizonwebmarketing.com/wp-content/uploads/2017/07/horizon-web-marketing.png Roy Nakamura2018-11-23 09:00:212018-11-13 18:10:44Listening To Your Customers – How It Affects Your Bottom Line
Listening to your customers definitely affects your bottom line. Find out how.
How Listening To Your Customers Affects Your Bottom LIne
- 38% of customers call their vendors just to talk to someone
- Yet only 23% feel they were listened to
- 82% of customers say they would switch vendors after one bad call experience
To view the entire article, click here (from Website Magazine).
Roy is the President of Horizon Web Marketing.